Battlefield 2042 is a fantastic game if you enjoy first person shooters. The graphics are jaw dropping, especially if your system is strong enough to crank the settings past medium. The environments are very realistic looking and feature the franchise’s trademark destructive elements. Numerous game types with anywhere from twenty-four to one-hundred and twenty-eight players keeps the action fresh.

However, the more ambitious a game is, the more likely bugs are. That’s just the nature of computer software in general. More lines of code equals more chances for failure. Battlefield 2042 is no exception. It was ridiculed at launch for being too buggy to play at all for some people. Thankfully the vast majority of issues have been patched out at this point.

Unfortunately, one issue still frequently haunts all of the PCs my family and friends play the game on. That is the “Unable to Load Persistence” message with error codes that vary depending on where in the launch process the failure occurred. The message itself means your computer did not connect to the Battlefield servers correctly. The problem is more prevalent after updates in my experience.

There are lots of posts on Reddit and various blogs that suggest everything from closing overlays to re-installing the game, but they rarely work for me. WindowsCentral has a good example. I’ve discovered a simple process that works to fix the issue about ninety-five percent of the time.

• Close the game.
• Type “Services” in your Windows search bar and open the app it finds.
• Sort the list of services by clicking the top of the name column.
• Scroll through the list, right-click on the EABackgroundService and stop it. Continue if this service is not listed on your system.
• Right-click on the EasyAntiCheat service and stop it too.
• Open Windows Explorer and paste/type “%USERPROFILE%\Documents\Battlefield 2042\Cache” in the address bar or browse to that location.
• Select all the files by pressing CTRL+A then hold down Shift and press the Delete key (Shift + Del) to permanently delete all of the files. Click yes if prompted.
• Close the Windows you have open and start the game again.

I hope this fix works as well for you as it usually does for me. Feel free to post your results in the comments or let us know if you have something that works better for you.